Text full multimedia monochrome

First time here?

Find out more about how The Lecture List works.

Coronavirus situation update

Our lecture organisers may or may not have had time to update their events with cancellation notices. Clearly social gatherings are to be avoided and that includes lectures. STAY AT HOME FOLKS, PLEASE.

Help!

Find out what you can do to keep The Lecture List online

Employees First, Customers Second: Turning Conventional Management Upside Down

Department of Management public lecture


Differentiation is crucial to maintaining and growing market share. But many organisations lack the courage to look inwards and discover exactly what their competitive advantage is and change accordingly. However, 5 years ago the Delhi-based IT Service provider HCL Technologies started on a change journey that identified exactly where their strengths and weaknesses lay and culminated in an entirely new management philosophy and organisational culture - one in which, for example, employees are not only accountable to managers but managers are accountable to employees. In this session Vineet Nayar explains the reasoning and methodologies and the dramatic impact the philosophy has had on company results.

Vineet Nayar is Chief Executive Officer and whole time Board Director of HCL Technologies Ltd. (HCLT), one of the world's fastest-growing information technology services company, and author of Employees First, Customers Second: Turning Conventional Management Upside Down. He is one of the founding members of the Asia Gender Parity Group at World Economic Forum (WEF) and has also established a non-profit organization called SAMPARK in 2004.


Speaker(s):

Vineet Nayar | talks

 

Date and Time:

9 November 2010 at 6:30 pm

Duration:

1 hour 30 minutes

 

Venue:

Sheikh Zayed Theatre
New Academic Building
London School of Economics and Political Science
London
WC2A 2AE


Show map

Organised by:

London School of Economics & Political Science
See other talks organised by London School of Economics & Political Science...

 

Tickets:

Free

Available from:

This event is free and open to all with no ticket required. Entry is on a first come, first served basis. For any queries email events@lse.ac.uk or call 020 7955 6043.

Additional Information:

From time to time there are changes to event details so we strongly recommend that if you plan to attend this event you check the listing for this event on the LSE events website on the day of the event.

Register to tell a friend about this lecture.

Comments

If you would like to comment about this lecture, please register here.



 

Any ad revenue is entirely reinvested into the Lecture List's operating fund