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Growing the Productivity of Government Services

LSE Works: LSE Public Policy Group

For many decades there has been little effective analysis and guidance on how to improve the organizational productivity of government bodies consistently over time. Yet unless this can be achieved, the relative price of public services is doomed to rise ineluctably (the 'Baumol disease' problem).

Leandro Carrera and Patrick Dunleavy's new book Growing the Productivity of Government Services| (published by Edward Elgar) provides the first in-depth empirical treatment of the organizational productivity of unique national government agencies, focusing on UK taxation, social security and regulatory agencies. In addition, they also show how productivity analysis for decentralized services can include salient and managerially useful variables, looking at how IT and management modernization help shape the productivity of NHS hospitals. The first rule of productivity growth in public services is to focus hard on consistently measuring and improving productivity performance. The second rule is to embrace IT modernization carried out in tandem with genuinely effective and well-considered business process reorganization.

This lecture will discuss ideas for the improvement of public sector productivity from a local, national and international government perspective.

Leandro Carrera is a senior researcher at the Pensions Policy Institute.

Patrick Dunleavy is professor of political science and public policy at LSE.

Joe Grice is chief economist at the Office for National Statistics.

Edwin Lau is head of the Reform of the Public Sector Division in the OECD Public Governance and Territorial Development Directorate.

Barry Quirk is chief executive at the London Borough of Lewisham.

LSE Public Policy Group (PPG)| is an independent consultancy and research organisation.

PPG provides thorough analysis and recommendations for a variety of clients; providing an interface between academia, the private, public and 'third' sector.

LSE Works| is a series of public lectures, that will showcase some of the latest research by LSE's Research Centres. In each session, LSE academics will present key research findings, demonstrating where appropriate the implications of their studies for public policy. A list of all the LSE Works| lectures can be viewed online.

Suggested hashtag for this event for Twitter users: #LSEworks


Leandro Carrera | talks
Professor Patrick Dunleavy | talks
Respondent: Joe Grice | talks
Respondent: Edwin Lau | talks
Respondent: Barry Quirk | talks


Date and Time:

28 February 2013 at 6:30 pm


1 hour 30 minutes



Hong Kong Theatre
Clement House
London School of Economics and Political Science

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Organised by:

London School of Economics & Political Science
See other talks organised by London School of Economics & Political Science...




Available from:

This event is free and open to all with no ticket required. Entry is on a first come, first served basis. For any queries email events@lse.ac.uk or call 020 7955 6043.

Additional Information:

From time to time there are changes to event details so we strongly recommend that if you plan to attend this event you check back on this listing on the day of the event, or on our website lse.ac.uk/events

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