Is Information Technology a fraud?

Nonplussed by gadgets or computers? And the NHS IT project is coming unstuck. Why things go wrong, and some solutions.

If you've ever felt you didn't quite understand how to use a modern gadget or computer, or if you ever felt some IT project (your organisation's web site? email?) wasn't working well enough ... or if you are employed to make some IT project work, then this talk will energise you.

• The Government builds many computer systems to improve the country. Yet the NHS national programme for IT, currently the largest civilian IT project in the world (costing the taxpayer and the NHS billions) is coming unstuck.

• We buy computers to make our lives better. Yet when we buy computers, very quickly we have to buy upgrades to keep them working. Our homes are full of computers, mobile phones and other gadgets that no longer work. And the ones that do work are very hard to use.

Rather than moan about these problems, this talk will demonstrate some solutions. We'll explain why things go wrong, and we'll see that we can do a lot better... though not soon enough for the NHS.

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